Agreement to Terms
By accessing aifortampabay.com or engaging AI For Tampa Bay for services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
Services
AI For Tampa Bay provides business automation consulting services, including but not limited to: AI phone answering setup, website chat assistant implementation, local website development and SEO, and workflow automation. Specific deliverables, timelines, and pricing are agreed upon individually for each client engagement before work begins.
Milestone-Based Payment
Our services are billed in milestones. Payment is due upon completion of each milestone as described in your service agreement. You will not be billed for a milestone until that phase of work is complete and delivered. We reserve the right to pause work if a milestone invoice remains unpaid for more than 14 days.
Monthly Services
Monthly support and maintenance plans are billed on a recurring basis. These plans may be cancelled at any time with written notice. Cancellation takes effect at the end of the current billing period. No partial-month refunds are issued.
Client Responsibilities
To deliver our services effectively, clients agree to:
- Provide timely access to necessary accounts, credentials, and information
- Respond to requests for feedback or approval within a reasonable timeframe
- Ensure that any content, materials, or business information provided to us does not violate any third-party rights or applicable laws
Intellectual Property
Upon full payment for a project, the client owns all custom deliverables created specifically for them (such as website code and content). We retain the right to use completed work in our portfolio and marketing materials unless otherwise agreed in writing.
We retain ownership of any proprietary tools, templates, or methods used in delivering our services.
Third-Party Services
Our services may involve configuring or integrating third-party tools (such as phone platforms, chat software, CRM tools, and automation platforms). We are not responsible for outages, changes, or pricing changes made by those third-party providers. Client accounts with those providers are owned and controlled by the client.
Limitation of Liability
AI For Tampa Bay is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website, including lost revenue, lost data, or business interruption. Our total liability for any claim related to our services is limited to the amount paid by the client for the specific service in question.
We do not guarantee specific business results (such as a specific number of leads, calls, or revenue) from our services. We provide tools and configurations designed to improve business outcomes based on best practices.
Refunds
Because our services involve significant time and expertise, we do not offer refunds for completed milestones. If you are unsatisfied with work in progress, please contact us to discuss resolution options before a milestone is marked complete.
Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This includes your business processes, customer data, and financial information.
Termination
Either party may terminate an engagement with written notice. In the event of termination, the client is responsible for payment of any completed milestones up to the date of termination. Prepaid monthly fees are non-refundable.
Governing Law
These Terms of Service are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Pinellas County, Florida.
Changes to These Terms
We may update these Terms of Service from time to time. Changes take effect when posted to this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Contact
Questions about these terms? Contact us at:
AI For Tampa Bay
St. Petersburg, FL
omeed@aifortampabay.com